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Pssst..! Looking to move your organization to the #Cloud, but not a...
Pssst..! Looking to move your organization to the #Cloud, but not a #Superhero? No Problem! READ This: #CloudSherpas own Jon Reynolds latest post: Another “Super” #Pink14: A Recap of Last Week’s #ITSM...
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Discovery 101: Using Behaviors
Discovery 101: Using Behaviors Last month, I shared best practices for creating schedules in the ServiceNow Discovery application. To recap, the Discovery schedule is a key component of the application...
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Why a Bad Process is Like My Golf Game
Ten years ago, I played my very first game of golf. I had all of the gear I could possibly need, a set of expensive golf clubs and absolutely no clue what I was doing. I didn’t even make it off of the...
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